Luxury Made Easy — 10% Tax-Free
Authenticated in Tokyo — Shipped Worldwide
Luxury Made Easy — 10% Tax-Free
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Tokyo Showroom Logistics & Fulfillment

Shipping Information & Process

Transparent, insured international courier options and complete fulfillment guide directly from our Tokyo showroom atelier.

Tokyo Atelier Dispatch 100% Insured & Provenance Inspected
Global & LBC Delivery Scheduled Philippine Flights & DHL Worldwide
Authenticity Guarantee Full Legal Refund Guarantee

Shipping Not Included in Checkout Total

Please note: Shipping fees are separate from the item price and are not automatically included at checkout. Available shipping methods and rates vary depending on destination, package size, weight, and shipping eligibility.

Carrier Options

How Will My Order Be Shipped?

We offer reliable and secure shipping options to help ensure your luxury purchases arrive safely.

Available shipping methods and rates may vary depending on the destination, item/package size, weight, and shipping eligibility. Clients may choose from our trusted carriers based on their location:

DHL Express Worldwide

Fast & Secure Global Air Delivery

Worldwide international courier offering express transit and end-to-end tracking for global destinations.

Est. Delivery: 1–3 Business Days
EMS (Japan Post) International

International Postal Express

International air shipping with reliable postal tracking across partnered global postal networks.

Coverage: Worldwide Network
Japan LBC Dedicated PH Flights

Direct Japan to Philippines

Exclusive direct cargo route arranged via scheduled Tokyo-Manila flights. Required for all Philippine shipments.

Recommended for: All Philippine Clients
Domestic

Domestic Delivery within Japan

Prompt, insured domestic courier for clients residing or staying in Japan, hotel addresses, or local Tokyo drop-offs.

Coverage: All Japan Prefectures
Rate Reference Guide

Shipping Rates

The rates below are provided for customer awareness and reference only. The final shipping method and shipping fee will be confirmed by our team based on your order details.

Important Shipping Notice for the Philippines:

DHL is not recommended for Philippine-based clients. For shipments to the Philippines, Japan LBC is the only shipping method we use, and shipments are arranged through scheduled flights. The final LBC shipping fee may vary depending on the actual package size, weight, and applicable shipping requirements.

Japan LBC Rates (Japan → Philippines)

Scheduled Cargo Flights
FLYER / Item Shipments
Item Description Specification / Max Weight Rate (JPY)
BAG (Small) Up to 1 kg flyer pouch ¥3,500
BAG (Large) Up to 1 kg flyer pouch ¥6,500
BOX Shipments (Multiple Items / Heavy Pieces)
Package Type Weight Condition Rate (JPY)
Small Box Up to 5 kgs (*If more than 5 kgs, price is subject to change) ¥11,000
Medium Box Up to 10 kgs (*If more than 10 kgs, price is subject to change) ¥22,000
Own Box Custom volumetric packaging (*Price depends on weight) Starting ¥27,000
* Rates shown are for customer awareness. Final LBC shipping fee is confirmed based on the volumetric dimensions and physical weighing at our Tokyo fulfillment facility.

DHL Express International Rates

Worldwide Air Express (1–3 Days)
¥6,500 / ₱2,665
ASIA
AUSTRALIA (NSW)
  • Botany, NSW
  • General New South Wales regions
¥8,500 / ₱3,485
USA
OCEANIA
  • Auckland
  • New Zealand
¥9,500 / ₱3,895
SAIPAN & NORTHERN MARIANA ISLANDS
CANADA
  • Manitoba
  • Edmonton
  • Ontario
¥10,000 / ₱4,100
UNITED ARAB EMIRATES (UAE)
EUROPE & UNITED KINGDOM
  • United Kingdom (including Bexhill-on-Sea)
  • Continental European Nations
USA & CANADA & AUSTRALIA
  • USA (North Carolina, Mississippi)
  • Canada (Alberta, Calgary, Saskatchewan)
  • Australia (Victoria - VICT)
* Delivery times for DHL are approximately 1–3 days once dispatched. Delivery timelines are courier estimates and subject to customs processing and local clearance.

Official Shipping Rates Chart

Direct visual guide for DHL and Japan LBC Courier Rates from Japan Luxury by Christian Carlos.

Official JLCC DHL and LBC Shipping Rates Guide
Click to View Full Size
Ordering Policy

Before Purchase / Payment

Before completing your purchase, please be aware that shipping is not included in the item price.

The shipping rates displayed on our website are provided to give customers an estimate and awareness of the available shipping options.

1
Reference Only

Shipping rates shown on the website are for reference and customer awareness only.

2
Not Added at Checkout

Shipping fees are not automatically added during checkout or flash deal reservation.

3
Order Review Confirmation

The final shipping method and fee will be confirmed after reviewing your order details.

4
Variable Final Cost

Final shipping costs may vary depending on destination, item/package size, weight, and shipping eligibility.

Fulfillment Workflow

Shipping Process & Timeline

Once your payment has been confirmed, your order will proceed to shipping preparation through our 4-step atelier process:

Step 1

Payment Confirmation

Your order will be processed once payment has been successfully confirmed and recorded by our Tokyo finance desk.

Step 2

Order Preparation

Please allow approximately 1–2 business days for order preparation, comprehensive authenticity documentation, and secure packaging before the item is arranged for shipment.

Step 3

Shipping Arrangement

Our team will confirm the appropriate shipping method and final shipping fee based on your specific order, destination, and box volumetric size.

Step 4

Tracking & Delivery

For DHL shipments, an official tracking number will be provided once the order has been dispatched from Tokyo.

After the DHL tracking number has been issued, the estimated delivery time is approximately 1–3 business days, depending on destination and courier conditions. Delivery timelines are estimates and cannot be guaranteed.
Logistics Coordination

Request Shipping

After your payment has been confirmed, you may request shipping for your website order.

Our team will review your order and confirm:

Available shipping method
Final shipping fee
Shipping requirements
Scheduled flight / shipping schedule

The final shipping fee will be confirmed before the shipment is arranged.

Combined Shipment Service

Request to Ship Together

If you have existing JLCC purchases made through Instagram, Facebook, Live Selling, or other JLCC channels, you may request to combine them with your website order.

How to Request "Ship Together":

To request Ship Together, please message our Customer Service / Logistics team through:

Our Customer Service / Logistics team will identify your existing purchases and coordinate the shipment accordingly.

Important Note: Orders may only be combined when eligible for shipment together. Additional shipping fees may apply depending on the final package size, weight, and shipping method.
Atelier Services

Certification & Resizing

If your order includes Certification and/or Resizing, please allow approximately 1–2 weeks for processing.

The processing period may vary depending on the item and the service required.

Certification

Certification requests require additional processing time from licensed brand authenticators before the item can proceed to shipping preparation.

Resizing

Jewelry and luxury ring pieces requiring resizing will undergo the necessary Japanese jeweler craftsmanship and quality check before shipment.

Please note: Orders with Certification and/or Resizing may require additional processing time and will only be arranged for shipment once the requested service has been completely finished.
Client Advisory

Important Shipping Reminders

Shipping fees are separate from the item price.
Shipping rates displayed on the website are for reference and customer awareness only.
The final shipping fee is confirmed based on the destination, item/package size, weight, and shipping eligibility.
Shipping fees are not automatically added during checkout.
Please wait for our team to confirm the final shipping arrangement before making any shipping-related payment.
Delivery dates are estimates and may be affected by courier operations, customs, flight schedules, or other circumstances beyond JLCC's control.
Once a parcel has been handed over to the courier, JLCC is not responsible for courier-related delays, loss, or damage.
Trust & Provenance

How Do You Guarantee Authenticity?

100% Legal Authenticity Refund Guarantee

Your trust comes first.

If any item purchased from JAPAN LUXURY BY CHRISTIAN CARLOS is proven to be fake, clients are legally entitled to a FULL REFUND.

The item must undergo certification from a verified and licensed brand authenticator to validate the claim.

Authentication & Certification Fees

For Items Purchased from JLCC

Client Privilege Rates
¥3,660 / ₱1,500
Bags • Branded Jewelry • Branded Fashion Accessories
¥1,800 / ₱738
Non-branded Jewelry
NOTE: Pure metal jewelry pieces cannot be certified unless they are branded.

Do You Authenticate or Certify Items NOT Purchased from JLCC?

External Items

Yes, but only for specific categories:

¥13,000 / ₱5,330
Bags • Branded Jewelry • Branded Fashion Accessories
¥20,000 / ₱8,200
Hermès • Chanel Bags
NOTE:
  • Non-branded Jewelry is not accepted for certification.
  • Only bags are accepted for authentication under non-JLCC items.
Official JLCC Shipping Rates